Terms & Conditions

1.Conclusion of contract

1.1 If during the processing of your order, we find that the products you ordered are not available , you will be informed by e-mail . A contract for goods not available will not be concluded

1.2 If during the processing of your order, we find that the products you ordered are not available , you will be informed by e-mail . A contract for goods not available will not be concluded

1.3 The ordering process via our online store includes 3 stages in total. Step One: Select the required goods. Step Two: You can either connect or not . Step Three: You specify the delivery and billing address and select the desired method of payment. At the end of this, you can send us your order

2Return policy

2.1If you found what you have received is not what you wanted, Starsgem will provide you with a refund once the item returned in the same undamaged condition with in 14 business days.

2.2The possibility of voluntary exchange does not apply to items that have been customized or manufactured to customer specifications.